Privacy

As the data controller of personal information, the company RES D.O.O BEOGRAD, whose website you are using, respects the right to privacy of service users and guarantees their right to choose whether to share data related to them, as well as how you can exercise your privacy rights. We will ensure that the personal data of our users are processed in accordance with the applicable legal regulations of the Republic of Serbia and the European Union. This Privacy Policy allows you to learn what constitutes personal data, how we collect and process personal data of users of our services, in the capacity of website users.

The data controller of personal information is a natural or legal person, or an authority that independently or jointly with others determines the purpose and manner of processing. In this case, the data controller of personal information is ARES D.O.O BEOGRAD. For processing your personal data and exercising your rights related to processing, you can contact us at the following address: info@relog.rs

Personal Data

Personal data is any data related to an identified or identifiable natural person, directly or indirectly, especially based on an identity marker, such as name and identification number, location data, identifiers in electronic communication networks, or one or more characteristics of their physical, physiological, genetic, mental, economic, cultural, and social identity.

Depending on how you use our website, the information we may collect about you can include:

  • A Personal Data that you voluntarily share with us:
    - Information you decide to share with us in your inquiry through our contact form or other means,
  • B Personal Data that we collect automatically:
    - When you visit our website, we may automatically collect certain personal data from your device.

More specifically, the information we collect automatically may include data such as IP address, device type, unique device identification number, browser type, and broader geographic location (e.g., country or city-level location). We may also collect information about how your device behaves on our website, including the pages you access and the links you click on.

Collecting this information allows us to better understand visitors who come to our website, where they come from, and what content on our website interests them.

These pieces of information are primarily collected through cookies and similar tracking technologies, as explained in the Cookie Policy.

Personal Data Breach

A personal data breach is a breach of the security of personal data that leads to accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data that has been transferred, stored, or otherwise processed.

Retention and Data Retention Periods

We store and keep personal data in our internal records, in paper or electronic form, for which we apply all necessary organizational, technical, and personnel protection measures in accordance with the requirements of the applicable Law on Personal Data Protection. Data collected for the execution of a concluded contract are kept for a period of 10 years or for another period if a different period is prescribed by another law that obliges the data controller to collect and process personal data. Data kept based on informed consent are kept until the specific purpose is exhausted or until the withdrawal of consent in accordance with Article 15, paragraph 3 of the Law on Personal Data Protection, which also signifies the automatic cessation of further processing of personal data, within 5 days from the day of sending that withdrawal, and the data themselves are deleted or anonymized;

Informed consent means that you have been previously informed about all essential aspects of the processing of your data. In the case of processing based on informed consent, you are entitled to withdraw that consent at any time, and the withdrawal results in the cessation of any further processing, without affecting processing conducted up to that point. Withdrawal is made in different ways depending on the purpose for which specific data were collected.

User Rights

The user has the following rights: – the right to be informed about the collection and processing of personal data, the right to access their data, including obtaining a copy of the data – the right to request correction of data – the right to erasure of data – the right to data portability – the right to object to the processing of personal data – the right to lodge a complaint with the supervisory authority for personal data protection – the right to restrict data processing – the right to judicial protection, as well as the right to compensation for damages in case of unlawful processing

In order to exercise the above-mentioned rights, you can contact us with a reasoned request at the email: info@relog.rs

Data Sharing

Your data may be transferred to third parties such as IT companies that maintain our information systems or develop our website, entities that perform certain processing actions on our behalf, marketing agencies, and other partners. In the case of data transfer, we will require our partners to maintain the confidentiality and security of your data and to implement appropriate measures to ensure the protection of personal data, as well as to access and process data in a manner that complies with the obligations prescribed by the Law on Personal Data Protection and other regulations. Your data may be disclosed to state authorities and other legal entities authorized to process data under the applicable laws of the Republic of Serbia. Based on your voluntary consent to the processing of data by RES D.O.O BEOGRAD, you also provide us with your personal data for recording the browsing history of our websites, for marketing purposes (including automated analysis of your interests, solely for the purpose of delivering suitable advertising messages to you), including the placement of cookies on your device. Data consent also applies to the processing of your personal data for marketing purposes by our partners.

Cookie Policy

Cookies for Websites

We use cookies on our website. By using this website, you agree to the use of cookies and other similar technologies. A cookie is a simple text file stored in your web browser while you browse a website. Cookies usually contain the name of the website you are visiting, and the existence of cookies generates a unique number used to identify the browser that needs to connect to the website. We use cookies or other similar technologies to make our website and application function faster and easier to use, to optimize content, and for the proper placement of advertising messages, in line with the expectations and interests of Users, for collecting statistics that allow us to understand how websites are used (including our application services) and for improving functionality and content. Cookies are used for user identification, for the purpose of displaying relevant information that matches the user's interests.

Types of Cookies

The website uses several types of cookies, which are used for different purposes:

Essential Cookies – help visitors use the website, enabling basic functions such as navigating the website and accessing protected parts of the website. The website cannot function properly without these cookies.
Functional Cookies – provide enhanced functionality and personalization of the website. If you do not allow these cookies, certain website functions may be disabled that help in efficient website usage by remembering information based on which certain functions or the appearance of the website change (such as language selection).

Statistical Cookies – help us understand how visitors use our website by anonymously collecting and reporting data.

Marketing Cookies – help us provide you with a good user experience, customize website content, and enable us to continually improve the website.

Disabling the Use of Cookies

You can remove cookies by changing settings in your internet browser – internet browser (Internet Explorer, Firefox, Chrome, Opera, etc.). Stored cookies can be deleted from your internet browser, although removing individual cookies may result in a reduction in the functionality of the website.

Acceptance and Effective Date of Privacy Policy and Cookie Policy

By this means, individuals whose data are processed confirm that they have read, understood, and accepted the data processing described above. This Privacy Policy and Cookie Policy are effective from September 28, 2023. These policies may be periodically updated, but in a way that does not diminish the level of privacy protection achieved.

Additional Information and Questions

All additional questions regarding the processing of personal data, including the method of exercising the rights of data subjects, can be sent to the email: info@relog.rs. We will respond to all inquiries within ten working days at the latest.

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